BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
include only the bare essentials that the reader needs to know
|
|
|
avoid emotional outbursts but let the receiver know what you think
|
|
|
send the messages only to those who should receive the information
|
|
|
send the messages to everyone in your company
|
Detailed explanation-1: -Start your email off with a friendly salutation, (Hello, Hi, Good Day, etc.) remember your Please and Thank You, avoid bad or harsh language, end with a professional sign off (Sincerely, Kind regards, With respect, etc.) and read through your email asking yourself how the reader may interpret it.
Detailed explanation-2: -Reflect on the tone of your message. When you are communicating via email, your words are not supported by gestures, voice inflections, or other cues, so it may be easier for someone to misread your tone. For example, sarcasm and jokes are often misinterpreted and may offend your audience.
Detailed explanation-3: -Keep Messages Clear and Brief. Emails, like traditional business letters, need to be clear and concise. Keep your sentences short and to the point. The body of the email should be direct and informative, and it should contain all pertinent information.