BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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putting sound but negative comments in your response.
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letting the reader know that you doubt their claim is honest.
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discussing the features of your product boastfully.
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putting yourself in the reader’s place and imagining your response.
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Detailed explanation-1: -Also avoid language that is emotional or casual. Your choice of words can make all the difference in a business letter. Language should be direct, so avoid using words such as “just, ” “try, ” “probably, ” and “maybe.” Keep your language simple, and avoid obscure words or jargon.
Detailed explanation-2: -The Reader Comes First Keeping the expectations, goals, situation, and needs of the reader or readers firmly in mind is of the utmost importance. For this reason, a business letter should not only take a reader-centered approach, but also be rhetorically aware.
Detailed explanation-3: -Short and direct. Be concise and straightforward with your letter as much as possible. It is also important to have enough knowledge on the matter you are trying to write in order to be effective and clear in delivering your message.