BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

BUSINESS COMMUNICATION

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
When you write a business e-mail to your Austrian partner you should:
A
start with a nice joke
B
ask him how he is doing
C
use his title
D
use only his first name
Explanation: 

Detailed explanation-1: -Though many people now see “Dear” as outmoded, it is a failsafe fall-back, and “Hello, ” followed by the person’s name, is also acceptable. “Hi, ” followed by the person’s name, has been on the rise for some time, and is considered standard in many situations.

Detailed explanation-2: -When addressing a woman, it becomes “Sehr geehrte Frau Meyer” (Dear Ms. Meyer). You should up your game a notch by including a person’s academic title like “Dr.” or “Professor” (following, not replacing Herr/Frau), which will be much appreciated by older generations since it used to be a way of showing respect.

Detailed explanation-3: -Business dress is conservative and follows most European conventions. Men should wear dark coloured, conservative business suits with white shirts. Women should wear either business suits or conservative dresses, complimented with elegant accessories. Handshakes are the norm in Austria when entering a meeting.

There is 1 question to complete.