BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Why has the use of social media grown as a method of communicating with customers? (Be careful and read all the reasons before you answer!!)
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It is much cheaper than other methods
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It allows communication with a mass audience with little effort
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It allows constant updates to be added
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It allows customers to give feedback on the things they are seeing by making comments
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All of these reasons
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Explanation:
Detailed explanation-1: -Communicating with customers through social media gives brands the ability to make personalized, meaningful connections that improve engagement, reputation, and overall productivity. Take advantage of the various platforms available and optimize your channels to boost your brand and gain a competitive edge.
Detailed explanation-2: -Social media is a collective term for websites and applications that focus on communication, community-based input, interaction, content-sharing and collaboration. People use social media to stay in touch and interact with friends, family and various communities.
There is 1 question to complete.