BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which of the following is no longer a consideration in customers’ buying decisions for many products:
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customer service
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quality
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store location
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price
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Explanation:
Detailed explanation-1: -1 Answer. The collective value proposition is NOT an element of customer relationship management.
Detailed explanation-2: -The CRM cycle basically consists of four stages – Marketing, Sales, Product, and Support.
Detailed explanation-3: -The benefits of CRM include better customer retention, increased sales and detailed analytics. This article is for small business owners and marketers who want to learn about the benefits of CRM software for small businesses.
Detailed explanation-4: -Enabling Business Analytics One of the best examples of CRM usage is leveraging the Dynamics 365 platform to analyze customer segments having issues with a specific product.
There is 1 question to complete.