BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -service industry, an industry in that part of the economy that creates services rather than tangible objects. Economists divide all economic activity into two broad categories, goods and services.

Detailed explanation-2: -Which of the following are true of service design and product design? Services cannot be inventoried. Service design often focuses more on intangible factors then does product design.

Detailed explanation-3: -The eight elements of service marketing are place, people, knowledge, value, relationships, problem-solving, specialization and product.

Detailed explanation-4: -According to Philip Kotler and Bloom services is defined as “any activity or benefit that one party can offer to another that is essentially intangible and does not result in the ownership of anything. Its production may or may not be tied to a physical product.”