BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

FINANCIAL MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
The service industry usually provides intangible products and services that cannot be felt by touch but can be felt by seen or heard.
A
True
B
False
Explanation: 

Detailed explanation-1: -Intangible products-travel, freight forwarding, insurance, repair, consulting, computer software, investment banking, brokerage, education, health care, accounting-can seldom be tried out, inspected, or tested in advance.

Detailed explanation-2: -Service intangibility signifies what a company sells to consumers that cannot be touched. Consumers have concerns with the intangible benefits, since one is incapable of experiencing the outcome of the product and its attributes before paying for it.

Detailed explanation-3: -Intangibility means that a service cannot be seen, touched, tasted, or smelled. Inseparability refers to the fact that the production of a service cannot be separated from its consumption by customers.

Detailed explanation-4: -Intangible products are goods sold by a company that are not physical in nature. The most popular are usually products that exist digitally, such as licenses and software. Despite not being a physical product, intangibles are still extremely valuable, though their value is a bit more difficult to sell.

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