BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -The important functions of industrial relations are: To establish communication between workers and management to maintain the sound relationship between the two. To establish support between managers and employees. To ensure the creative contribution of trade unions to avoid industrial conflicts.

Detailed explanation-2: -Industrial relations manager sometimes study and recognize te need of buyers and suggest ways of improving customer relations. Surveys through questionnaires are often employed for gathering information which is then set as a framework which is conveyed to the workers for the better understanding of customer demands.

Detailed explanation-3: -“Industrial Relations” refers to all types of relations between employers and workers, be they at national, regional or company level; and to all dealings with social and economic issues, such as wage setting, working time and working conditions.

Detailed explanation-4: -Industrial relations play a major role in human resource management. It is an important function of HRM that focuses on maintaining good relations between the company, its employees, and its business partners. It also deals with employee rights and workplace issues like unionization, etc.