BUSINESS ADMINISTRATION
MARKETING MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Build Profitable Relationships
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Constructing an integrated marketing plan that delivers superior value
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Capturing Value From Customers
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Understanding The Marketplace And Customer Needs And Wants
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Build Profitable Management
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Detailed explanation-1: -Understand your clients. Show empathy towards their needs and try to see the situation from their perspective. Know what they want and help them get it. Take notes and make sure you have a system to keep track of them so that when your client comes back in five years, you remember who they are.
Detailed explanation-2: -Benefits and cost are the two key components of customer value. Benefits can include aspects like quality, popularity, accessibility, convenience and longevity. Increasing your benefits without increasing your cost can raise the value of your product or service for your customers.
Detailed explanation-3: -Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships and assist in customer retention and drive sales growth.