BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

MARKETING MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
What has consequences in the interaction between the service provider and the customer?
A
The inseparability of production and consumption
B
The perishability of the item
C
The age of the customer
D
The elasticity of demand
Explanation: 

Detailed explanation-1: -What Is Service Inseparability? Service inseparability means that the production and consumption of a service can’t be separated from the provider of that service. It also requires that a customer is physically participating in the consumption of the service. So that means every part of the experience is tied together.

Detailed explanation-2: -Inseparability refers to the idea that it’s not possible for brands to separate the production of a service from the consumption of that service. Customers commonly purchase and use a service at the same time. Inseparability is one of four characteristics that make something a service.

Detailed explanation-3: -Inseparability is a significant characteristic that distinguishes a service from a product according to the simultaneous production and consumption. Due to the service’s variability, it’s difficult to be controlled, because it greatly relies on the service’s provider, moreover when, where and how it’s provided.

There is 1 question to complete.