BUSINESS ADMINISTRATION
MARKETING MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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What type of business policy is designed to attract customers by making the purchasing experience more convenient for them?
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Flexible
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Employee
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Product
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Service
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Explanation:
Detailed explanation-1: -A customer service policy is a document that guides the way your employees and your organization approach customer service. Sometimes this is an internal code of conduct only, but many companies publish their policies publicly to let customers know what kind of high-quality service they can expect.
Detailed explanation-2: -In short, good customer experience can be achieved if you: Make listening to customers a top priority across the business. Use customer feedback to develop an in-depth understanding of your customers. Implement a system to help you collect feedback, analyze it, and act on it regularly.
There is 1 question to complete.