BUSINESS ADMINISTRATION
OFFICE MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Wait to see what Dr. Smith wants to discuss and then retrieve the information
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keep a log of important phone call, mail and messages, along wigh the related patient information, such as a chart or flagged EHR for quick reference
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call other office staff and let them know when the doctor is going to call
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take a nap prior to the call, so that she is refreshed
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Detailed explanation-1: -The medical assistant who can use social media in a professional way will be a valuable asset to the medical practice. Providing helpful, personal service usually impresses even the most difficult patient. Brochures in the provider’s office can substitute for medical advice.
Detailed explanation-2: -Frequent and ongoing training for medical team members is imperative to ensure the integrity of the input data and the security of the system. Policies and procedures for updating personnel and evidence of the training should be placed in the personnel manual.
Detailed explanation-3: -Which of the following is a HIPAA-compliant method for patient registration in the waiting area? Ask patients to sign a detachable label log which is immediately removed prior to the next patient’s signing the log.
Detailed explanation-4: -Dr. Smith is consenting a subject using an electronic informed consent form on a tablet device. If the subjects sign their name electronically on the tablet, will that be a legally valid signature? Yes, if properly obtained an electronic signature can be considered an original for the purposes of recordkeeping.