BACHELOR OF BUSINESS ADMINISTRATION

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BUSINESS ADMINISTRATION

OFFICE MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Tension in the medical office has increased over the past two months. The receptionist and insurance biller each treated patients differently, and each felt the other was being rude to patients. As a result, patients began to ask questions of Dr. Larsen concerning the atmosphere between the two employees, and the office manager was instructed to fix the problem. The first step taken by the office manager is to
A
brainstrorm possible solutions
B
define the problem
C
fire both employees
D
implement a grievance policy
Explanation: 

Detailed explanation-1: -Multigenerational household. Which type of flight should you book when the traveler does not mind a stop but does not want to change airplanes? Direct.

Detailed explanation-2: -Which of the following is a HIPAA-compliant method for patient registration in the waiting area? Ask patients to sign a detachable label log which is immediately removed prior to the next patient’s signing the log.

Detailed explanation-3: -What might a patient assume about the medical staff if the waiting area is in disarray, with trash on the floor, tattered furniture, and scattered reading material? That they are unfriendly.

Detailed explanation-4: -Casual reading materials like magazines are a doctor office staple. Health awareness brochures and other relevant materials are also an appropriate addition to consider. Overall, when designing a medical waiting room, the patient experience should be at the forefront of your mind.

There is 1 question to complete.
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