BUSINESS ADMINISTRATION
OFFICE MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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account settlement, audit, check-in, and front desk
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bell services, gift shop, recreational facilities, and telecommunications
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check-in, checkout, reservations, and uniformed services
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front desk, reservations, telecommunications, and uniformed services
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Detailed explanation-1: -The major sections of front office are: ➢ Reservations ➢ Communication (Telephone) ➢ Reception ➢ Information Page 2 2 SHRI SHAKTI COLLEGE OF HOTEL MANAGEMENT ➢ Cashier ➢ Guest Relation.
Detailed explanation-2: -Front office department plays an important role in image building of a hotel. The reception desk includes front office cashier, information, and registration section. The other section of the front office is telephone operator, reservation and business centre. Every section of the front office has their own functions.
Detailed explanation-3: -The main function of this department is Reservation, Guest service, Check-in, Check-out, Telephone, Finance & Cashiering, Foreign Exchange, Room Assignment, Inquiry etc. The Front Office is also called the nerve centre of a hotel.