BUSINESS ADMINISTRATION
OFFICE MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Front Desk Manager
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Front Office Manager
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Front Office Supervisor
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Front Office Supervisor
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Detailed explanation-1: -Concierge. The concierge is responsible for running the front desk. A concierge will coordinate with various hotel departments to ensure that guests’ needs are attended to. The concierge may also be involved with staffing the front desk, ensuring that there’s always someone on hand to assist guests.
Detailed explanation-2: -Front Office Manager / Director Of Rooms: Directly supervises all front office personnel and ensures proper completion of all front office duties. Duty Manager: Directly supervises the Reception, Concierge, Telephone, Travel Desk and the Bell desk.
Detailed explanation-3: -Front Office Manager responsibilities include: Ensuring the front desk provides a professional and friendly service for guests. Dealing with guests. Arranging staff scheduling. Acting as liaison between General Manager and staff.
Detailed explanation-4: -The front office is typically composed of customer-facing employees, such as the marketing, sales, and service departments. Because the front office has the most direct contact with clients, it is responsible for generating the bulk of revenues for the firm.