BUSINESS ADMINISTRATION
OFFICE MANAGEMENT
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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check-in and checkout
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financial tasks and occupancy
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forecasting and scheduling
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preparing and selling rooms
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Detailed explanation-1: -The primary functions of the front office include reservations, checking in and out, the handling of financial transactions (such as settling accounts or providing currency exchange), fielding customer enquiries, arranging guest services, and more.
Detailed explanation-2: -For most businesses, the front office is the reception and sales area of the business. However, in the financial services industry, front-office employees are typically those experts that generate revenue for the company by providing direct client services, such as wealth management.
Detailed explanation-3: -Front Desk Manager Responsibilities: Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office supplies and equipment. Managing budgets, records, and contracts. Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
Detailed explanation-4: -This type of forecasting helps manage the reservation process, guides the front office staff for an effective rooms management, and can be used as an occupancy forecast, which is, further, useful in attempting to schedule the necessary number of employees for an expected volume of business.