BUSINESS ADMINISTRATION
OFFICE MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Front Office Desk
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Front Office Manager
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Front Office General Manager
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Front Office Controller
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Detailed explanation-1: -The front office manager, the person responsible for leading the front office staff in delivering hospitality, may express interest in the position of controller, the internal accountant for the hotel, or in a position in the marketing and sales department.
Detailed explanation-2: -Also known as front desk managers, front office managers are responsible for ensuring that staff treat guests courteously and that guest services and administrative duties are performed speedily and efficiently.
Detailed explanation-3: -Job Description: The Front Office Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.
Detailed explanation-4: -They are responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.