BUSINESS ADMINISTRATION
ORGANIZATIONAL BEHAVIOUR
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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TRUE
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FALSE
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Detailed explanation-1: -Introduction. Organizational behavior (OB) is the study of human behavior in organizational settings, of the interface between human behavior and the organization, and of the organization itself.
Detailed explanation-2: -Organizational behavior (OB) is defined as the systematic study and application of knowledge about how individuals and groups act within the organizations where they work.
Detailed explanation-3: -Human Behaviour in Organisations is concerned with the application of organisational behavioural principles, research methods and intervention strategies to practical problems of organisations and employees and workgroups around the world.
Detailed explanation-4: -Management has to ensure that the employees do everything to satisfy the customers of the organisation. The attitude and behaviour of an employee affects the customer satisfaction. Organisational Behaviour helps the managers to improve customer service and organisational performance.