BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

PRINCIPLES AND PRACTICE OF MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
The Hawthorne studies are examples of whichmanagement approach?
A
Classical
B
Behavioral
C
Modern
D
Administrative
E
Scientific
Explanation: 

Detailed explanation-1: -The Hawthorne studies are credited with focusing managerial strategy on the socio-psychological aspects of human behavior in organizations.

Detailed explanation-2: -The Hawthorne Effect is when subjects of an experimental study attempt to change or improve their behavior simply because it is being evaluated or studied. The term was coined during experiments that took place at Western Electric’s factory in the Hawthorne suburb of Chicago in the late 1920s and early 1930s.

Detailed explanation-3: -In contrast, the Hawthorne studies pioneered a sea change in the perception of what constituted appropriate treatment of workers and what constituted a more ideal management style. The result was a more humanistic view of workers, what is called often termed the human relations school of management.

Detailed explanation-4: -Example: Hawthorne effect You are researching the smoking rates among bank employees as part of a smoking cessation program. You collect your data by watching the employees during their work breaks. If employees are aware that you are observing them, this can affect your study’s results.

Detailed explanation-5: -In the workplace, the Hawthorne effect can explain how the more attention an employee receives from managers, coworkers and customers, the higher the level of effort and employee productivity. Essentially, productivity increases when employees think that they are being watched or observed closely.

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