BUSINESS ADMINISTRATION
PRINCIPLES AND PRACTICE OF MANAGEMENT
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
Henri Fayol
|
|
|
Frederick Taylor
|
|
|
Robert Mc Namara
|
|
|
W. Edwards Deming
|
Detailed explanation-1: -W. Edwards Deming taught methods for statistical analysis and control of quality to Japanese engineers and executives. This can be considered the origin of TQM.
Detailed explanation-2: -Deming promoted the Plan-Do-Check-Act approach to process analysis and improvement. Emphasize training and education so everyone can do their jobs better. Use kaizen as a model to reduce waste and to improve productivity, effectiveness, and safety.
Detailed explanation-3: -Joseph Juran Juran was probably the greatest contributor to the Total Quality Management Philosophy. He developed his ten-point plan which is the backbone of TQM implementation nowadays. The Juran Method: Build awareness of the need and opportunity for improvement.
Detailed explanation-4: -Deming has been universally acclaimed as one of the Founding Fathers of Total Quality Management, if not the Founding Father. The revolution in Japanese manufacturing management that led to the economic miracle of the 1970s and 1980s has been attributed largely to Deming.