BUSINESS ADMINISTRATION
RESEARCH METHODOLOGY
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Participants take a more “passive role” in the focus gorup.
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Participants are harder to identify in medicalized settings.
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Groups tend to respond, conforming to “the system.”
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Both A and C
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Detailed explanation-1: -Good communication skills have a positive effect on health outcomes. Patients and those important to them want to know about and participate in their own health care and associated decision-making so all staff need to be able to communicate sensitively and compassionately.
Detailed explanation-2: -The main effects of poor communication in healthcare are a reduction in the quality of care, poor patient outcomes, wastage of resources, and high healthcare costs. Communication failures often have a negative effect on patient and staff satisfaction.
Detailed explanation-3: -Focus groups encourage patients to share views, bounce ideas off each other and engage in constructive debate. This can uncover perspectives and ideas that may not surface by speaking with patients individually.