BUSINESS ADMINISTRATION
RESEARCH METHODOLOGY
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Experimental
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Ethnographic
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Narrative
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Case-study
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Correlational
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Detailed explanation-1: -Nonverbal communication is central to building rapport. Pay attention to your nonverbal cues and mannerisms-body posture, eye contact, facial expressions. When someone is speaking to you, face them, make comfortable eye contact, and mirror their expressions as they speak.
Detailed explanation-2: -Tips for Rapport-Building Learn something about your students’ interests, hobbies, and aspirations. Create and use personally relevant class examples. Arrive to class early and stay late–and chat with your students. Explain your course policies–and why they are what they are.
Detailed explanation-3: -If you want to build rapport with customers, you need to succeed with the 4 Principles of Rapport: empathy, authenticity, similarity, and shared experience.
Detailed explanation-4: -Rapport can be built by showing a personal interest in the customer. For example, if a customer says they have been in hospital, ask them how the recovery is going. If you were speaking to somebody face-to-face and they said that they had just come out of hospital, it would be courteous to check how they are.