BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

RETAIL MARKETING

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Sales associates can sell either product features, product benefits, or both.
A
True
B
False
Explanation: 

Detailed explanation-1: -Feature-benefit selling is a straightforward but highly effective sales strategy. The premise behind it is simple: the salesperson’s job is to connect the features of their product to the benefits the customer will receive if they use it.

Detailed explanation-2: -Features tell, benefits sell. Features are often technical in nature, describing what the product or service does. Benefits, on the other hand, paint a picture of success in the prospect’s mind of how it will change their life in some way.

Detailed explanation-3: -Features are characteristics that your product or service does or has. For example, some ovens include features such as self-cleaning, smooth stovetops, warming bins, or convection capabilities. Benefits are the reasons customers buy the product or service.

Detailed explanation-4: -Selling generates revenue. A company makes money only when a customer decides to buy its product. You help the customer make that decision. As long as you’re generating sales, you have little reason to worry about job security.

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