BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -Six Sigma (Tennant, 2001) is a set of tools and techniques, developed by Motorola in 1986, which seek to improve the quality of process outputs by minimizing variability and identifying and removing the cause of defects.

Detailed explanation-2: -Six Sigma (6) is a set of techniques and tools for process improvement. It was introduced by American engineer Bill Smith while working at Motorola in 1986.

Detailed explanation-3: -Motorola uses Six Sigma to maintain high efficiency by eliminating waste and defect as they discover them. This may be on a production line or even in administration. Six Sigma aims to improve quality by minimizing variation and (overlapping with Lean) reducing waste.

Detailed explanation-4: -Motorola invented the Six Sigma quality improvement process in 1986. Six Sigma provided a common worldwide language for measuring quality and became a global standard.

Detailed explanation-5: -In 1987, based on the recommendations of Bill Smith along with Mikel Harry of Motorola launched “The Six Sigma Quality Program.” Six Sigma helped Motorola to be the first company to receive the Malcolm Baldridge National Quality Award in the year 1988, just a year after initiating the Six Sigma concept.