BUSINESS ADMINISTRATION
STRATEGIC MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Total Quality Management Focuses on
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Employee
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Customer
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Both (a) and (b)
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None of the above
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Explanation:
Detailed explanation-1: -The focus is to improve the quality of an organization’s outputs, including goods and services, through the continual improvement of internal practices. Total quality management aims to hold all parties involved in the production process accountable for the overall quality of the final product or service.
Detailed explanation-2: -TQM & ISO both focuses on employee.
Detailed explanation-3: -The focus is to improve the quality of an organization’s outputs, including goods and services.
Detailed explanation-4: -Total Quality Management MCQs | MCQs on Total Quality Management.
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