ENTREPRENEURIAL OPERATIONS
HUMAN RESOURCE MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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The following is (are) the key components of a business process Re-engineering programme?
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Product development
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Service delivery
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Customer satisfaction
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All of the above
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Explanation:
Detailed explanation-1: -The Product development, Service delivery and Customer satisfaction are the key components of a business process Re-engineering programme.
Detailed explanation-2: -(v) Business Process Re-Engineering (BPR) is known by many names such as “Core Process Re-design", “New Industrial Engineering” or “Working smarter".
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