ENTREPRENEURIAL OPERATIONS
HUMAN RESOURCE MANAGEMENT
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
Problem solving
|
|
|
Forcing
|
|
|
Withdrawal
|
|
|
Compromising
|
Detailed explanation-1: -(39) What conflict resolution technique is a project manager using when he says, “I cannot deal with this issue now!” Hint − Avoidance or procrastination to deal with an issue comes under Withdrawal.
Detailed explanation-2: -Collaborating: The project manager works with all parties to find a resolution that involves multiple viewpoints to create the best solution. This technique reinforces mutual trust and commitment. This is an example of a win-win approach.
Detailed explanation-3: -In Project Management: A Systems Approach to Planning, Scheduling, and Controlling, five modes for conflict resolution are explained and the situations when they are best utilized are identified. (19) These modes are Confronting, Compromising, Smoothing, Forcing, and Avoiding.