ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which of the following are key components of a Total Quality Management system?
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Individual responsibility, incremental improvement, use of raw data
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Collective responsibility, continual improvement, use of raw data
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Group responsibility, staged improvement, knowledge
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Involves everyone, continual improvement, use of data and knowledge
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Explanation:
Detailed explanation-1: -The key features of TQM are full employee engagement and participation, continual improvement and extensive use of knowledge, information and data.
Detailed explanation-2: -Customer-focused: The customer ultimately determines the level of quality. Total employee involvement: All employees participate in working toward common goals. Process-centered: A fundamental part of TQM is a focus on process thinking. More items
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