GK
BUSINESS MANAGEMENT
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
achieve their goals.
|
|
|
hire more employees.
|
|
|
reduce their expenses.
|
|
|
satisfy their vendors.
|
Detailed explanation-1: -(A customer service mindset means that a business considers providing excellent customer service to be a top priority). Achieve their goals. (By satisfying customers, businesses are usually able to achieve their company’s goals).
Detailed explanation-2: -A mindset is a mental attitude or inclination, according to Merriam-Webster. So, when service teams operate with a customer service mindset, it means they are not only solving customer needs and issues but also thinking about what can make the overall customer experience better.
Detailed explanation-3: -A customer service mindset can improve the company’s image and generate new customers. It also enhances the company’s internal culture by rewarding employees for their hard work and making them feel like they are a valued part of the organization.
Detailed explanation-4: -A customer-friendly service mindset is a positive attitude that can help enhance the customer experience, increase productivity and reduce stress. This mindset is key to building a great company culture.
Detailed explanation-5: -Customer service is important because it inspires customer loyalty and makes employees’ jobs easier. This, in turn, helps businesses grow. By providing great customer service, organizations can recover customer acquisition costs, retain talent, and foster brand loyalty.