GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Good Result
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Bad Result
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Neutral
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None of the above
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Detailed explanation-1: -Worst KPIs to track: KPIs that are too vague In this instance, employees might clean up their desks and make their workspaces nicer, but still fall short of the goal because there’s no measurable standard.
Detailed explanation-2: -KPIs (Key Performance Indicators) are metrics that help businesses determine whether they’re meeting specific goals. For incident management, these metrics could be number of incidents, average time to resolve, or average time between incidents.
Detailed explanation-3: -One limitation of performance measurement that you may fall into is tracking so many KPIs that you become overwhelmed by all of the data. If you try to implement too many at one time, you’ll lose track and end up failing at all of them. This can leave you feeling frustrated and discouraged as a manager.
Detailed explanation-4: -The most common reason KPIs fail is because they can be hard to measure. KPIs blend data, business objectives, and departmental targets to act as guideposts for success. Without that first piece-data-your KPIs are abstact and conceptual.