GENERAL KNOWLEDGE

Detailed explanation-1: -Active listening is the practice of preparing to listen, observing what verbal and non-verbal messages are being sent, and then providing appropriate feedback for the sake of showing attentiveness to the message being presented. This form of listening conveys a mutual understanding between speaker and listener.

Detailed explanation-2: -Data is any pieces of information acquired through observation or experimentation.

Detailed explanation-3: -Examples of Active Listening Techniques Demonstrating concern. Paraphrasing to show understanding. Using nonverbal cues that show understanding such as nodding, eye contact, and leaning forward. Brief verbal affirmations like “I see, ‘’ “I know, ‘’ “Sure, ‘’ “Thank you, ‘’ or “I understand”

Detailed explanation-4: -’Active listening’ means, as its name suggests, actively listening. That is fully concentrating on what is being said rather than just passively ‘hearing’ the message of the speaker. Active listening involves listening with all senses.