MANAGEMENT

Detailed explanation-1: -Positive customer experiences play a huge role in brand awareness, as they often lead to word of mouth advertising. 55% of customers become a customer of a company because of their reputation for great customer service. Provide a positive experience for existing customers and watch them rave about your brand.

Detailed explanation-2: -The most important rule in providing excellent customer service is to be friendly. Try to greet customers with a smile and always be courteous and respectful. Be proactive by paying attention to the customer’s needs and offering help or recommendations before they ask.