MANAGEMENT

Detailed explanation-1: -Listening, understanding your customer’s needs, thanking the customer and promoting a positive, helpful and friendly environment will ensure they leave with a great impression. A happy customer will return often and is likely to spend more. They may also refer other people to your business.

Detailed explanation-2: -Positive customer experiences play a huge role in brand awareness, as they often lead to word of mouth advertising. 55% of customers become a customer of a company because of their reputation for great customer service. Provide a positive experience for existing customers and watch them rave about your brand.