MANAGEMENT

Detailed explanation-1: -A customer service mindset is all about putting the customer first. It is about demonstrating that you care about their satisfaction and meeting their needs. This means that, no matter the situation, you always aim to please the customer. But it can be challenging, especially when your customer is angry or upset.

Detailed explanation-2: -It’s about making sure they feel taken care of and respected, and it starts the moment someone gets in touch with you. A good customer service mindset comes from putting yourself in the customer’s shoes, listening intently, empathizing with their needs, and doing what you can to make them happy.