MANAGEMENT

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BUISENESS MANAGEMENT

CUSTOMER SERVICE

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
What are the best kinds of questions to ask to a customer to encourage conversation?
A
Open-ended
B
Direct and to-the-point
C
Yes, no
D
. None. Let the customer ask you questions.
Explanation: 
There is 1 question to complete.
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