BUISENESS MANAGEMENT
CUSTOMER SERVICE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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What do customers expect business employees to be?
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laid-back
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irresponsible
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wealthy
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well-informed
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Explanation:
Detailed explanation-1: -They crave a personalized experience. They want you to solve their problems. They wish you would listen to them. They like you to be proactive.
Detailed explanation-2: -Being an informed consumer is advantageous to the economy, market and consumers. An informed consumer is capable of making sensible decisions by gaining an insight about a product prior to its purchase. This insight equips the consumer with the data to arrive at an evidence based conclusion.
There is 1 question to complete.