MANAGEMENT

BUISENESS MANAGEMENT

CUSTOMER SERVICE

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Which is not a way to provide consistent and reliable service?
A
Long waiting time
B
Product knowledge
C
Dealing with problems
D
Short waiting time
Explanation: 

Detailed explanation-1: -Essentially, the 3 important qualities of customer service center around three “p”s: professionalism, patience, and a “people-first” attitude. Although customer service varies from customer to customer, as long as you’re following these guidelines, you’re on the right track.

Detailed explanation-2: -Businesses that consistently deliver excellent customer service benefit from higher revenue, customer retention, a stellar reputation, better resilience than competitors, and deep product insights.

There is 1 question to complete.