MANAGEMENT

BUISENESS MANAGEMENT

CUSTOMER SERVICE

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Which of the following are ways companies gather customer feedback?
A
surveys
B
social media
C
customer complaints
D
all of the answers
Explanation: 

Detailed explanation-1: -Which of the following are ways companies gather customer feedback? Surveys, social media, and customer complaints.

Detailed explanation-2: -1. Website surveys and In-product surveys. This makes website and web surveys the most convenient way of collecting feedback on a website. Survey examples: Exit-Intent survey, “How did you hear about us?” survey, Website feedback survey, Pricing feedback survey.

There is 1 question to complete.