BUISENESS MANAGEMENT
CUSTOMER SERVICE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which of the following phrases might be appropriate when discussing clothing size with your customer?
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You look to be about a size XX
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Have you worn this brand before? What size was most comfortable for you?
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How big are you?
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You wear a bigger size on the bottom than on the top.
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Explanation:
Detailed explanation-1: -How would you handle a situation where a customer wants a brand that you don’t carry? Get permission from him to show the items you do have that meets his needs.
Detailed explanation-2: -Which of the following is an easy way to show respect to customers? Stop talking when the customer begins to speak.
There is 1 question to complete.