EMERGING TRENDS IN SOFTWARE ENGINEERING
CLOUD COMPUTING
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
What is a SLA mean?
|
|
Security level arangement
|
|
|
Service level agreement
|
|
|
Either A or B
|
|
|
None of the above
|
Explanation:
Detailed explanation-1: -What is a service level agreement (SLA)? A service level agreement (SLA) is a contract between a service provider and a customer, defining the types and standards of services to be offered.
Detailed explanation-2: -Overview. Configure a Service Level Agreement (SLA) to define a set amount of time for a task to reach a certain condition. This ensures that incidents are closed or resolved according to the expectations set for customers.
Detailed explanation-3: -Corporate Level. All of the general issues relevant to the organization are covered, and they are the same throughout the entire organization. Customer Level. Those issues specific to a customer can be dealt with. Service Level. 21-Feb-2023
There is 1 question to complete.