EMERGING TRENDS IN SOFTWARE ENGINEERING
DEVOPS
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
TRUE
|
|
|
False
|
|
|
Either A or B
|
|
|
None of the above
|
Detailed explanation-1: -Organizations seem to have a difficult task when choosing between ITIL and DevOps. Both these are not incompatible. They could be complementary models, each providing its advantages to the IT field. Technological development allows companies to streamline their operations and better serve their clients.
Detailed explanation-2: -Closer collaboration & better alignment of goals between IT and the business. More transparency and efficiency, leading to reduced IT costs. Enhanced customer satisfaction due to the improved delivery of services, and better management of issues. Overall a more stable service environment.
Detailed explanation-3: -DevOps tends to focus on the software delivery lifecycle and on building and delivering software, she said. For its part, ITSM tends to have a broader focus; it’s really looking at all aspects of customer engagement, from fulfilling standard services to ongoing support and operations activities.