INTRODUCTION TO SOFTWARE ENGINEERING
SOFTWARE DEVELOPMENT LIFE CYCLE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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It creates a “map” that helps guide the team as it makes the journey.
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Communication
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Planning
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Modeling
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Construction
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Deployment
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Explanation:
Detailed explanation-1: -Customer journey mapping (also called user journey mapping) is the process of creating a customer journey map, a visual story of your customers’ interactions with your brand. This exercise helps businesses step into their customer’s shoes and see their business from the customer’s perspective.
Detailed explanation-2: -Journey mapping helps you visualize how customers experience your product or service, and how they feel along the way.
Detailed explanation-3: -What customers should be at the focus of our activities? What customers should not? How different are our persona’s needs and how can we serve them? Who are our future customers? How will our personas develop? 18-Nov-2020
There is 1 question to complete.