REQUIREMENTS ENGINEERING
REQUIREMENTS GATHERING AND ANALYSIS
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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One of the customer tasks related to business transaction Post-Actualization is returning products and services.
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True
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False
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Either A or B
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None of the above
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Explanation:
Detailed explanation-1: -Why Do Customers Return Their Purchases? The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. Any of these issues can be caused by failures on the merchant’s part or by events the merchant had no control over.
Detailed explanation-2: -A sales return journal records the goods returned by customers.
Detailed explanation-3: -The difference between purchase return and sales return is that purchase return is used for recording those items or goods purchased from the supplier that are returned to the supplier. While sales return refers to items or goods that are returned by a customer to the business.
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