SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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.... is not a process tools for TQM systems.
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Process flow analysis
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Histograms
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Plier
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Control charts
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Explanation:
Detailed explanation-1: -Which of the following is not a characteristic of Total Quality Management? Explanation: TQM focuses on customer needs, continuous improvements, and quality circles. Waste reduction is a quality of lean manufacturing, not TQM.
Detailed explanation-2: -Pareto Principle. Scatter Plots. Control Charts. Flow Charts. Cause and Effect, Fishbone, Ishikawa Diagram. Histogram or Bar Graph. Check Lists. Check Sheets.
Detailed explanation-3: -Customer-focused: The customer ultimately determines the level of quality. Total employee involvement: All employees participate in working toward common goals. Process-centered: A fundamental part of TQM is a focus on process thinking. More items
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