SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Customer service
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Competitive advantage
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Hospitality
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Tourism
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Detailed explanation-1: -Competitive differentiation is how a company’s product or service is distinct from what its competitors offer. It is based on what customers value, such as functionality, brand, pricing, or customer service.
Detailed explanation-2: -A competitive advantage is anything that gives a company an edge over its competitors, helping it attract more customers and grow its market share. A competitive advantage can take three primary forms: Cost advantage–producing a product or providing a service at a lower cost than competitors.
Detailed explanation-3: -The four primary methods of gaining a competitive advantage are cost leadership, differentiation, defensive strategies and strategic alliances.
Detailed explanation-4: -Technologies. Technologies used by the company to produce a product, to manage customer relations or to improve internal relationships can be considered a competitive advantage. Brand awareness. As a competitive advantage, you can also rely on brand awareness. Customer service.