SOFTWARE ENGINEERING

SOFTWARE PROJECT MANAGEMENT

QUALITY MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
According to Deming, Quality problems are
A
Due to management
B
Due to method
C
Due to machine
D
Due to material
Explanation: 

Detailed explanation-1: -According to Deming and Juran, most of the quality problems that exist are due to a defect or failure in processes that are controlled by: The project manager.

Detailed explanation-2: -Deming said that production targets encourage high output and low quality. Provide support and resources so that production levels and quality are high and achievable. Measure the process rather than the people behind the process.

Detailed explanation-3: -Edwards Deming is considered by many to be the father of the total quality management movement and that total quality management is the simple concept that continual improvement can help increase quality while decreasing costs.

Detailed explanation-4: -Although several individuals (mentioned above) contributed to the concept of TQM, the three mostly widely cited “masters” of quality are W. Edwards Deming (1900–1993), Joseph M. Juran, and Philip Crosby.

There is 1 question to complete.