SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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All of the following costs are likely to decrease as a result of better quality except ____
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Customer dissatisfaction costs
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Inspection costs
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Maintenance costs
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Warranty and service costs
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Explanation:
Detailed explanation-1: -Solution: Cost Of Quality include Prevention Cost, Failure Cost, Appraisal cost, Internal Failure and External Failure Cost. Build Cost is not the part of cost of Quality.
Detailed explanation-2: -What are the Quality Cost Categories? The Cost of Quality consists of four categories such as Prevention Cost, Appraisal Cost, Internal Failure, and External Failure.
Detailed explanation-3: -Four Types of Cost of Quality Examples include inspection, testing, process or service audits, calibration of measuring and test equipment.
There is 1 question to complete.