SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
Question
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context of the organization
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context
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interested parties
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risk and opportunities
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Detailed explanation-1: -As per ISO 9000, the definition of Context of the Organization is “business environment“, a “combination of internal and external factors and conditions that can have an effect on an organization’s approach to its products, services and investments and interested Parties“.
Detailed explanation-2: -External: cultural, social, political, regulatory, financial, economic, natural and competitive issues, whether international, national, regional or local; Internal: organization’s activities, products, services, strategic direction and capabilities (people, knowledge, processes, systems).
Detailed explanation-3: -The organization should determine external and internal issues that are relevant to its purpose and affects its ability to achieve the intended outcomes of its environmental management system.
Detailed explanation-4: -The organization should be aware that external and internal issues can change, and therefore, should be monitored and reviewed. An organization might conduct reviews of its context at planned intervals and through activities such as management review.