Customers perception of the degree to which the customer s requirements have been fulfilled. Pernyataan in merujuk kepada

QUALITY MANAGEMENT

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Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]

“Customer’s perception of the degree to which the customer ‘s requirements have been fulfilled”. Pernyataan in merujuk kepada

A	Customer feedback
B	Customer satisfaction
C	Customer requirement
D	Customer

Explanation:

Detailed explanation-1: -Remark-among the methods used for monitoring and evaluating customer satisfaction or perception, the organization may use customer surveys, customer feedback on delivered products and services, interviews with customers, market share analysis, compliments, warranty claims, and dealer reports.

Detailed explanation-2: -Customer satisfaction (CSAT) is a measure of how well a company’s products, services, and overall customer experience meet customer expectations. It reflects your business’ health by showing how well your products or services resonate with buyers.

Detailed explanation-3: -Customer satisfaction surveys. Reviewing customer data. Monitoring customer data trends. Handling complaints correctly. 26-Feb-2022

There is 1 question to complete.

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