SOFTWARE ENGINEERING

Detailed explanation-1: -Garvin proposes eight critical dimensions or categories of quality that can serve as a framework for strategic analysis: Performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality.

Detailed explanation-2: -5 Durability A measure of product life, durability has both economic and technical dimensions. Technically, durability can be defined as the amount of use one gets from a product before it deteriorates. After so many hours of use, the filament of a light bulb burns up and the bulb must be replaced.

Detailed explanation-3: -Dimension 1: Performance Performance is the primary operating characteristic of product. This dimension involves measurable characteristics, whether the product do what it is supposed to do, within its defined tolerance.